Our 30-day money-back guarantee, in plain terms.
If you're not satisfied with AlphaFX for any reason, you can request a full refund within 30 days of purchase. No complicated hoops.
Email support@claudefx.com from the address you bought with, include your order details, and we'll process your refund to the original payment method.
If you run Prop-Firm Mode on a challenge account and it breaches your firm's challenge drawdown within the first 30 days, you're covered by the same full refund. Please include your account details so we can verify.
The guarantee is intended for genuine use. We may decline repeated refund requests across multiple purchases or clear abuse of the policy.
Refunds are typically issued within a few business days; your bank or card provider may take longer to show it.